Robot helper gets fired from supermarket for scaring customers

The world is coming where we will see robots out there to help people with their many tasks, just like many science fiction movies. A supermarket in Scotland has agreed to "hire" a robotic employee as part of a BBC TV show that shows how robots interact with people on a daily basis.

Fabio ended up being too literal to answer customer questions and caused some discomfort

Turns out, the Pepper model, made by Softbanks Robotics, was more of a mess than a help in this case. Named Fabio, Robozinho was programmed to find out about 100 products, help with shopping information and even hugs on request.

pepper

Fabio: victim of unemployment

Short and sweet

But Fabio turned out to be too literal to answer customer questions and caused some discomfort. In asking the location of certain products for him, the answer was usually straightforward, short and blunt. "Fabio, where do I find milk?" “In the dairy section, ” he would send it as crudely as possible. That when it did not err the given information.

In addition, to make matters worse, Fabio decided to hug people when he wanted to, at unwanted times and that caused some fear on the part of customers. Precisely for the sum of all these strange things, Fabio ended up being disconnected from work for more trouble than help. Can he get another job?

Robot helper gets fired from supermarket for scaring customers via TecMundo